Best Practices


Make it a Habit

  • Employees can place the company's Business Extra account number in their profile under reservation preferences
  • Ensure your travel agent has your Business Extra number, so they can attach it to your eligible tickets
  • Place your company's Business Extra account number on your internal website or distribute via email for your employees' quick reference

Stay in the know

Opt-in to receive Business Extra communications to be aware of all the opportunities to earn bonus points. Use those extra points to travel to your next client or better yet, upgrade your next flight.

Special Offers

Explore your options

Business Extra points will help you reduce travel cost and provide your travelers with added flight benefits. Be sure to take advantage of all the awards available to your company.

View Business Extra awards


Check your account balance regularly and utilize your Business Extra points. Getting one more business trip on the books with your Business Extra points could change your bottom line. One domestic* PlanAhead award is 2,000 points. For last minute travel, one domestic* Anytime award is 5,000 points.



We consider this a partnership, so feel free to contact our Customer Support Desk at 1-800-457-7072, between 8:00am - 5:00pm, (CST) Monday - Friday and we'll gladly answer any questions about the program.

* North America is defined as Continental United States, Alaska, Canada and Mexico. Award travel is valid only on flights operated by American Airlines or American Eagle®.